Return Policy

Your satisfaction is our priority. If for any reason you are not completely happy with your vase purchase, we offer returns within 30 days of delivery. To be eligible for a return, the vase must be unused, undamaged, and in its original packaging. Once we receive the returned item, we will process a refund to your original payment method.

To return your vase, please send it to:

Return Address:
Altendorfer Straße 33, 37574 Einbeck, Germany

Please note that customers are responsible for the return shipping costs unless the product is defective or we made an error in your order. We advise using a tracked shipping service to ensure the safe return of your item. Once the returned product is received, we will initiate the refund process.